FAQs
Good to know
A serviced apartment offers you a fully furnished home from home that promises a high degree of comfort with various services – some for a fee – including a concierge, regular apartment cleaning, and a parcel collection point. The possibility of self-sufficiency gives a high degree of independence. This is exactly what makes serviced apartments so attractive no matter if you stay for months, weeks or even longer.
studiomuc is a successful, established brand that has already won awards for its serviced apartments, which are planned both inside and out in line with the principles of feng shui and impress with a high level of comfort, comprehensive service and outstanding communal areas. You can experience a high standard of well-being and design here – with many attractive and convenient benefits: fully equipped kitchenette, vitality and fitness, rooftop lounge with a view of the skyline, relaxing gardens, the building’s own underground car park, and much more.
You can currently check into a studiomuc apartment in Frankfurt am Main, Munich and Augsburg.
Before your stay
Quickly and easily! You can submit a booking enquiry for your preferred apartment directly via the homepage. You will then receive a prompt response from us by e-mail/telephone and can complete your booking.
Yes, you need to pay a deposit of 1.110 EUR.
The minimum tenancy is one month.
Weeks, months or longer.
You can conveniently pay for your apartment via direct debit or by bank transfer in advance
You will not be charged any cancellation fees up to 30 days before your planned arrival. You can find all further policies and fees in our General Terms and Conditions.
Smoking is prohibited in the entire house, including on the roof terrace.
In addition to your studiomuc apartment, you can also rent a car parking space in the building’s own underground car park – with and without an e-charging station. You are welcome to get in touch with us about this.
On special request.
The health of our guests takes top priority for us. For reasons of hygiene, our serviced apartments are not equipped with these things as standard. Cooking utensils, crockery and bed linen can, however, be purchased inexpensively from our Concierge Service as hygienic new items. You are welcome to get in touch with us about this.
During your stay
From 3 p.m. or by appointment.
If you want to extend your stay at studiomuc, we are always flexible. All you need to do is let us know your desired departure date – very simply and informally by speaking to our Sales team at the counter, by phone or by e-mail. You will then hear back from us straight away.
Your serviced apartment is cleaned monthly as standard including a change of linen.
To the concierge – weekdays between 7 am and 8 pm and Saturdays from 9 am to 6 pm or to the on-site property manager.
Yes and no. You are only allowed to use your studiomuc apartment as per the contractual agreement. This also includes the person or people for whom the apartment is intended and who are listed in the contract. The prior written consent of our studiomuc team is required for visitors to stay overnight. In the event of non-compliance, we are entitled to charge you a flat-rate surcharge and terminate the lease without notice.
First – there’s no need to worry. If you have lost your key card, simply contact our concierge, who will quickly provide you with a new card free of charge. In the meantime, you will be given immediate access to your studiomuc apartment via an internal app installed on your mobile phone.
After your stay
By request.
The final cleaning is a one-time fee of 110 euros including VAT, which is due for the thorough cleaning of the apartment after you move out.
You will receive an invoice for this. It does not include costs for the disposal of items left behind that are not intended for residual waste.
This will be charged separately.
Yes, please contact the concierge. He will be happy to help you.
The concierge is also happy to be your contact for this.
